Shipping Policy

Standard 4-6 working days – $9.20
Express 1-3 working days – $12.95

DHL Int. tracked 4-10 working days – $13.95

DHL Int. tracked 10-15 business days – $14.95

All orders will be dispatched from our warehouse within 24 hours.
All shipping times exclude clearance/customs delays.
Some countries outside of Australia, USA, UK and Europe may be subject to additional customs & import fees.
To USA and all other countries, we use DHL as a carrier from our warehouse, however, once it arrives in your country, it will be handed over to your local post services USPS. They will be responsible in the delivery of your parcel. We urge customers to contact your local post office for assistance.

Please make sure your delivery address is correct to avoid delays.
Once the order has been dispatched, it’s no longer possible to make changes on the shipping address. We encourage everyone to always double-check the address before placing the order.
Re-delivery of returned orders due to an incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.

When making a purchase from us, please choose carefully! We want you to absolutely adore what you order, but we cannot accept returns unless your goods have been damaged in transit or are faulty.
If anything you’ve ordered arrives damaged, please contact us straight away, providing us with your order number, and a description + photo of the damage. Please do not return any items before first making contact with us. Damaged items must be reported to us within five days of your order being marked as ‘delivered’ on tracking.
We do not offer change-of-mind returns/refunds.

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